My experience with working with the Brolo Brothers was amazing. I saw their ad on Instagram, it was hysterical and I knew I had to get one as a gift for a friend. Mysteriously, the first Brolo never arrived? I'm not sure what happened but as soon as I let Colin know, he immediately sent another one, no questions, no charge. The Brolo arrived with a cute, personalized handwritten note that made me feel connected to the company on a personal level. I'm looking forward to listening to their playlist on Spotify. I would totally order from them again!